GENERAL INFO
All my products are handmade.
They are made in a frequently sanitized and pet free environment.
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Information on resin pieces:
I try my best to provide bubble-free resin art. However, there are times when tiny bubbles cannot be avoided. For example, a larger piece of resin art may contain a few miniscule bubbles that did not pop in the curing process. This cannot be helped. Regardless, I make sure that any bubbles in the piece do not affect their overall quality and look.
All resin products are subject to possible small differences. For example, a blood drip tray you receive may have a few more blood splatters than the one featured on the website. Or, some products with shaped glitter might have more on one side than the other. No two resin projects are the exact same because the pouring/settling process is impossible to replicate every time. That being said, I do my best to replicate the original design on each product.
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Please note that while pictures of my items are shot in natural lighting, differences in lighting and monitor screens may result in slight color variations.
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Where do orders ship from?Verdona Designs is based in North Carolina, USA.
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Do you accept orders placed outside the US?It depends on the country. International shipping can be VERY expensive so the customer will be responsible for shipping costs and any extra taxes their country may charge. Feel free to message me and we can discuss shipping estimates.
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How long will it take to recieve my order?Due to the worker shortages, orders may take longer to reach their destinations than usual. This is out of my control. Please try to be patient. Pouring of orders may take one to two weeks. I aim to pack and ship orders within 4-5 business days after the order is complete. It can then take between 2-10 business days to arrive. As stated above, worker shortages can affect arrival time so be aware.
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What's your return policy?Verdona Designs does not accecpt returns. If you have an issue with your order, please contact me and we will work something out.
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Do you take custom orders?I do not take custom orders at this time. However, I do take custom COLORS. If there's a design you really love but you want it in a different color feel free to shoot me a message.